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FAQ's

Here you can find the most frequently asked questions from our customers

Why i can't go to checkout page?

As we currently working on all the technical things we need to accomplish our e-commerce features, we can't get all needed allowence at a time. It takes time and money. Now you can only buy garments via custom email link. It's also safe and fast, although not so official.

How long does it take to implement garment to a photo?

It depends from current workload on our team, but usually doesn't exceed 4 working days.

How long does it take to make my avatar?

Since it depends from the quality and quantity of provided data (photos, measurements), there's no definitive answer. However we always try to accomplish the task as fast as possible. The regular term of creating full-body avatar with selected garments is about 2 weeks.

Can i return digital garment?

Yes, if you are not happy with the result anymore you can ask for return. Just write to the email from which you recieved your order. We will not force you to delete all the copies of the final result from social networks or local storage devices, but we will appreciate your honesty and respect to our work.

Can i collaborate as a customer, not a designer?

Of coarse! We' ve got plenty of options for you to customize and therefore collaborate on the final result. From colors and materials to custom text labels and graphics and trims - everything can a subject for collaboration.

Do you have services for physical garments digitalization?

Yep, just write us via trybodybrand@gmail.com and we will help your fashion business to go digital. We produce all kinds of content: from digital clothing to annimation&videi, as well as web-experiences.

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